About usSiyemi Limited is a medical education company, registered in England and Wales, number 5883995 and VAT GB 892 3912 94. The company consist of three Divisions: Siyemi Learning, European CME-CPD Academy and CME-CPD Academy and operates as one legal entity. Its registered office is University of Manchester Innovation Centre (UMIC), Arch 29 North Campus Incubator, Sackville Street, Manchester M60 1QD, UK. Siyemi is a “data controller” under relevant data protection legislation, including the General Data Protection Regulation for the information it collects for promotional, educational, CME and employment purposes.
What personal data will we hold about you?Personal data is any information about an individual from which that person can be identified.
In order to provide our educational products and services, we will need to collect the following types of information from you in order to verify who you are, that you have engaged in the education, and to provide context to the engagement data we need to report to the CME accreditation body:
- Contact details: name and email address
- Identification information: including, institution, city, country of work or residence
Why do we need to collect and store your personal data?We require personal data, such as that listed above, in order to provide educational content and CME services to you. If you do not allow us to hold this information, we will not be able to provide you with CME credit.
How will we use your personal data?We will only use your data in ways in which the laws allow, and the data that we hold will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid and compatible purposes aligned with the service you access or are contracted to
How will we ensure the security of your personal data?We have security measures in place to ensure that personal data provided by you is not accidentally lost, used or accessed in an unauthorised way, altered or disclosed. However, transmission of information via the internet is never entirely secure, and we ask that where we have provided (or you have chosen) a password to access our services, you maintain the confidentiality of this password at all times.
As part of our internal data security measures, all Siyemi employees are required to undertake regular and appropriate training in data protection policies to support our compliance with all laws relating to this Policy.
Who will we share your personal data with?We may share your personal data to third parties as outlined below. We fully require these third parties to respect the security of your data and to treat it in accordance with the law and only for the purpose for which it was provided.
- CME accreditation and regulatory bodies: where required, we will share your data with the relevant bodies to register your learning progress for it to be recognised
- Legal or regulatory companies or organisations: your data may be shared when we are bound to provide data for legal reasons, e.g. in crime detection or prevention, or prevention of fraud.
Your rights related to this PolicyWe require personal data, such as that listed above, in order to provide educational content and services to you. If you choose not to provide your person data for such use, this may impede our ability to provide those content and services as intended or as contracted with you, or to fulfil our legal obligations.
You have the right to ask us not to process your data in the ways we have outlined above. You can exert this right by ensuring any “opt-in” checkboxes contained within all of our email communications remain unchecked, or by clicking the “unsubscribe” link at any time. You can also contact us and ask directly through any of the contact methods listed in the section at the end of this Policy.
You also have the right, at any time, to:
- Ask us which information we hold about you
- Request inaccurate information to be reviewed and corrected
- Request additional restrictions to the processing of personal information
- Request personal information to be erased, in certain circumstances
If you have a complaint regarding our use of your data, this can be lodged with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO’s contact details are Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF; telephone +44 303 123 1113; or www.ico.org.uk.
For how long will we store your information?You may request we delete your information at any time. However, if you have participated in any educational activities, we will maintain your personal data records for as long as is necessary to perform or deliver our educational products and services to you. For programmes that are complete, we are required to keep records for a period of 6 years in order to comply with accreditation requirements of the Accreditation Council for Continuing Medical Education (ACCME), the American Medical Association (AMA) and various European accreditation bodies.
What if you have queries about this policy?Should you wish to make a request to exercise any of the above rights, you should contact our Compliance Officer via email at firstname.lastname@example.org or write to us at:
University of Manchester Innovation Centre (UMIC)
Arch 29 North Campus Incubator
Manchester M60 1QD, UK
V1.0 This version is dated 6 July 2020